Shipping Policy

Effective Date: April 8, 2025

At AirFrostNie Electronics, we are dedicated to providing a seamless shopping experience and ensuring that your orders are delivered in a timely and secure manner. This Shipping Policy outlines how we handle the shipping of products purchased on our website, www.airfrostnie.com. By placing an order with us, you agree to the terms of this policy.

1. Shipping Methods

We offer a variety of shipping options to meet your needs. The shipping method available to you will depend on the size, weight, and delivery location of your order. At checkout, you will be able to select from different shipping methods, including standard and expedited shipping.

2. Processing Time

Once your order is placed, we aim to process and ship it as quickly as possible. Orders are typically processed within 1-3 business days from the date the order is received, depending on product availability and payment verification.

Please note that processing time may vary during peak seasons, such as holidays or promotional periods.

3. Shipping Costs

Shipping costs are calculated based on the weight, dimensions of your order, and the delivery destination. The total shipping charge will be displayed at checkout before you complete your order. We offer free standard shipping on orders over a certain value (please refer to our website for current promotions).

Additional charges, such as taxes and duties for international orders, may apply and will be calculated during checkout.

4. Delivery Time

The estimated delivery time for your order depends on the shipping method selected and your delivery address. Once your order has shipped, you will receive an email with tracking information, so you can monitor the progress of your shipment.

  • Domestic Orders: For orders within the United States, delivery times typically range from 3-7 business days for standard shipping and 1-3 business days for expedited shipping.
  • International Orders: For international shipments, delivery times may vary based on the destination and customs processing. Please note that customs delays or additional charges may apply.

Please note that delivery times are estimates and may vary due to factors such as weather conditions, carrier delays, or customs clearance.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your order on the carrier’s website. If you have trouble tracking your order or need further assistance, please contact our customer service team.

6. Shipping Restrictions

We currently offer shipping to locations within the United States and select international destinations. Unfortunately, we cannot ship to P.O. boxes, military addresses (APO/FPO), or certain restricted areas. If you attempt to place an order to a location that we do not ship to, you will be notified during checkout.

For international orders, please ensure that the shipping address is complete and correct, as we are not responsible for any errors that may delay your shipment.

7. Damaged or Lost Shipments

While we take great care in packaging and shipping your order, accidents can happen. If your order is damaged during shipping or if you believe your package is lost, please contact us immediately at info@airconratinie.com or call (256) 892-9621. We will work with you and the carrier to resolve the issue as quickly as possible.

In the case of a damaged or lost shipment, we may request photos or additional information to assist in the claims process.

8. Customs, Duties, and Taxes (for International Orders)

For orders shipped outside the United States, please be aware that customs duties, taxes, and import fees may be charged by the destination country. These charges are the responsibility of the customer and are not included in the price of the product or shipping cost at checkout.

We recommend checking with your local customs office for more information regarding applicable duties and taxes before placing an order. AirFrostNie Electronics is not responsible for any customs delays or fees incurred during the shipping process.

9. Shipping Address Accuracy

It is your responsibility to provide the correct shipping address when placing an order. AirFrostNie Electronics is not responsible for any delays or issues caused by incorrect or incomplete addresses. If you need to update your shipping address after placing an order, please contact us immediately at info@airconratinie.com. We will do our best to accommodate the change, but once your order has shipped, we are unable to make any adjustments.

10. Shipping Delays

While we strive to deliver your products in a timely manner, certain factors beyond our control may cause shipping delays. These may include:

  • Severe weather conditions
  • Shipping carrier delays
  • Customs processing (for international orders)
  • Holidays and peak shopping seasons

If your order is delayed, we will notify you as soon as possible and provide updated tracking information when available.

11. Contact Information

If you have any questions or concerns about shipping, delivery times, or tracking, please feel free to contact us:

Thank you for choosing AirFrostNie Electronics! We are committed to providing high-quality products and excellent customer service to ensure your satisfaction with every purchase.